Frequently Asked Questions

Everything you need to know about upgrading your rig with Elite Truck.

How long will it take for my order to ship?

Most in-stock items ship within 1-2 business days. Large freight items, such as heavy-duty toolboxes or fuel tanks, typically arrive within 5-10 business days depending on your location.

Do you offer free shipping on heavy equipment?

Yes, we offer free ground shipping on a wide selection of products across the continental United States. Specific oversized items may incur a flat-rate freight fee which will be displayed at checkout.

What is your return policy for truck accessories?

We offer a 30-day return policy on most unused and uninstalled items in their original packaging. Please note that custom-configured products may be subject to a restocking fee.

How do I track my freight delivery?

Once your order leaves our warehouse, you will receive an email with the carrier's name and a tracking number. For freight shipments, the carrier will typically call you to schedule a delivery window.

Are the products covered by a warranty?

Absolutely. All products sold by Elite Truck are backed by their respective manufacturer warranties. We only partner with premium brands to ensure your gear stands up to the toughest jobs.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm for larger purchases.